Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2024

Overview

At Nestie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and services.

Information We Collect

Personal Information

  • • Name, email address, and phone number
  • • Profile information and preferences
  • • Payment and billing information
  • • Communication history and support requests

Usage Information

  • • Property searches and viewing history
  • • Device information and IP address
  • • Browser type and operating system
  • • Pages visited and time spent on our platform

Location Information

  • • GPS coordinates (with your permission)
  • • Search location preferences
  • • Property location data

How We Use Your Information

Service Provision

  • • Provide and maintain our services
  • • Process transactions and payments
  • • Connect you with property agents
  • • Send booking confirmations

Communication

  • • Send important updates and notifications
  • • Respond to your inquiries
  • • Provide customer support
  • • Send marketing communications (with consent)

Improvement

  • • Analyze usage patterns
  • • Improve our platform and services
  • • Develop new features
  • • Personalize your experience

Legal Compliance

  • • Comply with legal obligations
  • • Prevent fraud and abuse
  • • Protect user safety
  • • Resolve disputes

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • With Property Agents: To facilitate property viewings and transactions
  • Service Providers: Third-party services that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • With Your Consent: Any other sharing with your explicit permission

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Access & Portability

Request a copy of your personal data

Correction

Update or correct your information

Deletion

Request deletion of your data

Opt-out

Unsubscribe from marketing communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Email: privacy@nestie.in

Phone: +254 707 999 706

Address: Westlands Office Park, Waiyaki Way, Nairobi, Kenya