Terms of Service

Please read these terms carefully before using our platform and services.

Last updated: January 2024

Agreement to Terms

By accessing and using Nestie's platform and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

Nestie is a real estate platform that connects property seekers with property owners and agents. Our services include:

Property Listings

Browse and search property listings

Agent Services

Connect with verified real estate agents

Booking System

Schedule property viewings

Payment Processing

Secure payment transactions

User Responsibilities

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Accurate Information

You must provide accurate, current, and complete information when creating an account or listing properties.

Lawful Use

You agree to use our services only for lawful purposes and in accordance with these terms.

Prohibited Activities

You may not use our platform to:

  • • Post false, misleading, or fraudulent property listings
  • • Harass, abuse, or harm other users
  • • Violate any applicable laws or regulations
  • • Attempt to gain unauthorized access to our systems
  • • Distribute malware, viruses, or harmful code
  • • Engage in any form of spam or unsolicited communications
  • • Infringe on intellectual property rights
  • • Impersonate another person or entity

Payment Terms

For Property Seekers

  • • Basic search and browsing is free
  • • Premium features may require subscription
  • • Property deposits and payments are processed securely
  • • Refunds subject to property owner policies

For Agents & Owners

  • • Commission fees apply to successful transactions
  • • Premium listing features available
  • • Monthly subscription plans for agents
  • • Payment processing fees may apply

Intellectual Property

The Nestie platform, including its design, functionality, and content, is protected by copyright, trademark, and other intellectual property laws. You may not:

  • • Copy, modify, or distribute our platform or content
  • • Use our trademarks or branding without permission
  • • Reverse engineer or attempt to extract source code
  • • Create derivative works based on our platform

Disclaimers

Service Availability: We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with or without notice.

Third-Party Content: We are not responsible for the accuracy, completeness, or reliability of property listings, agent information, or other user-generated content.

Limitation of Liability

To the maximum extent permitted by law, Nestie shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • • Loss of profits, data, or business opportunities
  • • Property transaction disputes
  • • Third-party actions or omissions
  • • Service interruptions or technical issues

Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Kenya.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@nestie.in

Phone: +254 707 999 706

Address: Westlands Office Park, Waiyaki Way, Nairobi, Kenya